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Ian Adams
Chief Executive
The International Bunker Industry Association
Ian Adams has been involved in the Shipping Industry since 1985 when he joined P&O Cruises
as an Engineering Cadet. Whilst with P&O Cruises he served both at sea and in the Technical
Department.
After a brief spell in the Petrochemical Industry he returned to the Marine Industry as a service
engineer with Deep Sea Seals, overseeing the installation of stern seals in dry-docks all over the
world.
Ian then joined Hamworthy KSE as a Sales Executive, responsible for Sales in the UK, Greece
and latterly Cyprus.
Ian was appointed Chief Executive of The International Bunker Industry Association in
February 2009, after having been its Secretary-General for seven and a half years.
Ian is a Fellow of the Institute of Marine Engineering Science and Technology, he has served as
a Council Member, and is a Vice President of the Southern Joint Branch (UK).
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Stine Bang
Events & Member Relations Coordinator
Professional Association Research Network
Stine manages events and membership at the Professional Association Research Network (PARN). PARN is the centre of knowledge and expertise on issues relating to professionalism and professional bodies. PARN conducts research in areas such as governance, ethics, continuing professional development (CPD), regulation and professional standards, membership, strategy and operations, and equality and diversity. Stine has organised events such as “The Future of Member Networks” and “Fairer Access to the Professions”.
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Isabel Bardinet
Chief Executive Officer
European Society of Cardiology
Isabel joined the meetings industry in 1988 when she entered SOCFI, a French PCO company where, until 2002, she organised national, international and governmental congresses, and presented many international bids. In 2002 she joined the Palais des Congrès de Paris as Executive Sales Director and actively participated in the creation and development of the “Leading Venues of Paris”. In 2005, she joined the European Society of Cardiology (ESC) to become the Congress Division Director. The ESC organises over nine congresses a year, including the largest medical congress in Europe and biggest cardiovascular diseases congress in the world. In October 2009 Isabel was appointed CEO of the ESC.
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Lisa Bentall
Co-founder
Data Quality Management Group (DMQ)
Lisa is a co-founder and director of DQM Group Limited, with responsibility for the company’s compliance and security auditing programmes. DQM works with leading organisations including BT, Yell, Experian and the Royal Mail to ensure that their data is adequately protected from both internal and external threats. Lisa is a qualified ISO27001 Lead Auditor and has extensive experience advising companies of all sizes on the requirements of the Data Protection Act 1998 and other associated legislation.
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Hellen Beveridge
Director
Pure Rocket Science
From direct and digital marketing to public relations, research to event management, Hellen Beveridge’s career has covered a wide range of marketing communications disciplines. Starting as a senior research editor with the world renowned World Advertising Research Centre 20 years ago, she progressed from editorial and research roles in a specialised publishing environment to senior marketing management, via events management and business development to her current role as a pioneer of connective marketing practice.
She has worked with all kinds of clients, including commercial companies, NGOs, local authorities, trade unions and membership organisations, dealing with the development and production of everything from membership research and recruitment, direct and digital marketing, websites, social media and exhibitions.
Hellen was made a Fellow of the Institute of Direct Marketing in 2008.
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Simon Bowen
Director of Membership Support and Services
The British Psychological Society
Simon has over ten years experience working for two professional bodies, the Royal Institution of Chartered Surveyors (RICS) and the British Psychological Society (BPS). His experience at RICS focussed on global development, from the establishment of local offices through to university accreditation and training.
For the last two years Simon has worked for the BPS and is responsible for membership growth and the development of member services. Simon has an MBA from Warwick Business School and is a member of the Chartered Management Institute.
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Johanna Czako
Manager, Event Production & Services
The Institution of Engineering and Technology
Johanna joined the IET in 2007 and heads up the Event Production & Services department managing a varied portfolio of international events, conferences and awards. Johanna has over 10 years experience in conference and event production and management across both commercial and non-profit sectors working across a wide range of technology intensive areas including pharmaceuticals/healthcare, manufacturing, communications, transport, and now engineering. Johanna was born in Austria and grew up in Germany and has lived in the UK for the past 10 years.
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Sue Froggatt
Sue Froggatt Training & Consulting
Sue is a leading expert on membership recruitment and retention and well known by many working in membership teams around the UK.
Over 1,600 people have attended her seminars and other events that she regularly runs on these and related topics.
Sue is a regular conference speaker and was a founder member of the UK Professional Speakers Association. She initiated the 2008 Membership Development Survey with international partners to help associations benchmark their activities. In 2005 she founded the Membership Development Awards and regularly writes for the press on membership issues.
She has over 20 years experience working in the education, training and personal development sectors. She started her career in market research and marketing IT services, working in the UK and Australia. However 10 years ago she decided to specialise in working exclusively with membership associations.
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Richard Gott
Founder
The MemberWise Network
Membership Expert, Richard Gott, has worked within the association sector for over ten years and has worked for a number of high profile organisations including the College of Optometrists and the British Dental Association (BDA). Richard is Professional Associations Research Network Steering Group Member, a Member of the CPD Forum and Founder of The MemberWise Network, a free-to-join network that represents over 600 membership organisations and associations, that provides much-needed practitioner-based insight, information and advice. He has fast become a well-known and respected speaker within the sector due to his unique ‘insider’ practitioner-led lectures and seminars.
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Philip Haines
Founder
Events Technology Index
Philip has been involved in the travel and meetings industry for 40 years. He has worked for leading agencies and technology companies, in the UK and North America, buying and selling a number of them.
He has served on the PATA (Pacific Asia Travel Association) Advisory Council, was Vice-Chair of their Marketing Council and was keynote speaker at the inaugural World Conference on Information Technology and Tourism. He is a Fellow of the Tourism Society.
He currently owns and runs Hainesnet Ltd (www.hainesnet.com) which advises event technology companies on sales and acquisitions, runs specialist events in the music industry, and publishes the Events Technology Index (www.eventstechnologyindex.org) a community website for users, procurement professionals and suppliers of events technology.
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Dr Elling Hamso
Managing Partner
European Event ROI Institute
Elling Hamso is a Meeting Management Consultant and Managing Partner of the European Event ROI Institute. He has spent most of his career as a senior executive in the Norwegian oil and gas industry and later as a management consultant. He is a member of the European Council of Meeting Professionals International (MPI) and was ranked 5th on Conference & Incentive Travel magazine’s 2006 list of the most influential people in the UK meeting and event industry. Hamso is a Management Sciences graduate and holds a Ph.D. in supplier - customer relationship strategies from Manchester University.
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Anna Hedrzak
Head of Membership, Sales and Marketing
European Wind Energy Association
Anna Hedrzak has over 12 years of professional experience in the areas of sales, marketing and management. Anna recently held the position of Head of Membership and Sales Unit at the European Wind Energy Association, responsible for sales revenue, membership recruitment and retention and member services.
She has recently joined MCI, a global association, communications & event management company as External Relations Manager. She is assisting the associations to become more successful and grow their revenue.
She also worked in New Business Development at the Economist Group and as Sales and Marketing Director at the translation agency GET IT. Anna is also working as a management, sales and soft skills trainer. She holds a Masters degree in English Philology and is following the MBA programme at the Open University.
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Damian Hutt
Executive Director
Association Resource
Damian has spent 22 years in event management and development, including 8 years as head of Professional Conference Organising service of Informa and IBC Conferences, worldwide. He headed up the association services division, running associations, and developing association conferences into large-scale un-rivaled events. Damian brings to this course his experience in applying proven best-practice and skills that grow association conferences
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Susie Kay
Managing Director
The Professionalism Group
Susie Kay is the Founder and Managing Director of The Professionalism Group which is working to promote an understanding of the benefits of professionalism for all sectors of the economy.
She has she spent the last 20 years working with and advising professional bodies. She was recently appointed as the first Director of Professionalism in IT for the British Computer Society and was previously Head of Professional Development for the Association for Project Management. She has developed and implemented professional standards for various associations and has worked internationally with strategy groups addressing the issues surrounding professionalism, both for the European Union and as a member of the Certification Board of the International Project Management Association.
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Quirine Laman Trip
Group Business Development Director
Kenes Group
Quirine has 20 + years industry experience, (globally active as PCO, Association Manager and in Strategy Development) and 12 years as strategic management consultant for knowledge rich organizations. In the forefront of planning for meeting improvement. Currently responsible for the further business development of the Kenes Group including off line and on line knowledge based exchange.
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Martin Lewis
Managing Editor
CAT Publications Ltd
Martin Lewis is Managing Director of CAT Publications Ltd, publishers of Meetings & Incentive Travel magazine, Association Meetings International magazine, the Worldwide Convention Centres Directory, www.meetpie.com and organises The Meetings Industry Marketing Awards and The Meetings & Incentive Travel Industry Awards, which has raised more than £700,000 for Save The Children.
Martin gained his experience as a journalist in a broad spectrum of positions after starting as a sports reporter and arrived in the conference business by accident in 1981. With colleagues he launched Meetings & Incentive Travel magazine in 1987 – voted the UK’s number one meetings magazine every year for 15 years - and formed his own company, Conference And Travel (CAT) Publications.
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Janice Liverseidge
Membership and Marketing Director
Royal Society of Medicine
Janice is the Membership, Marketing and Communications Director at the Royal Society of Medicine, a post she has held for the last five years. She began her marketing career with the Financial Times and has also held positions within Lloyds TSB, BMA Services Limited and Jardine Insurance Services Limited, where clients included high profile membership organisations.
Before joining the RSM, Janice worked for the leading direct marketing agency Rapp where she was responsible for a number of financial and charity clients.
Janice is a Fellow of the Institute of Direct Marketing and Member of the Institute of Tour Guiding as a London Blue Badge Tourist Guide.
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Linda Pereira
Managing Director
CPL Events
Linda Pereira is the senior partner and CEO of the L&I Communications Group, and Executive Director of CPL Events. Respected internationally as a speaker she has lectured in countries such as Italy, Spain, Russia, Egypt, Cape Verde, United Kingdom, Dubai, Spain and The Netherlands. She has worked on the major events which marked the last 30 years from EXPO ’98, EURO 2004, and events for three EU Presidencies among others. Linda is passionate about associations and sits on a variety of association boards herself. She is particularly active in the professional associations in her own field. Linda is also a consultant to a variety of associations and international tourism boards. In 2008 she was considered one of Portugal’s five most influential people in the industry and received the education award from IAHMP. In 2009 she received the medal of honour for positive entrepreneurship in Portugal for her commitment to promoting culture and heritage and for CSR initiatives.
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Simon Rae
Lecturer in Professional Development
The Open University
Simon has worked for 35 years in the field of providing learning through the use of ICT and his vast experience is based on his longstanding involvement in the development and evaluation of online teaching and learning. In the OU’s Centre for Professional Learning and Development he is responsible for developing CPD courses for individual and corporate customers utilising Open University resources and methodologies. These include courses on Effective Teamwork, Collaboration in the Construction Industry and Marketing. Simon’s research experience includes European projects, researching the provision of international business studies and eAssessment. He has a Masters in Open and Distance Education.
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Ruth Raven
Conference & Events Manager
The British Psychological Society
Ruth has worked in the events industry since 1997, starting as a Conference Organiser at AstraZeneca Pharmaceuticals – a world away from the not-for-profit sector where she currently works, as Conference & Events Manager at the British Psychological Society. Ruth has been in this role since June 2005 and has seen a great deal of changes in the organisation during her five years there. In between these two roles she has worked at a venue finding agency and for the NHS Modernisation Agency as an Assistant Conference Manager. Outside of work she enjoys relaxing holidays, Italian food and watching motorbike racing!
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Dr David Robinson
Business Development Manager
The Open University
David has spent over 25 years in business working with a wide range of organisations in marketing and training. In the OU, over the last 4 years in his responsibility for the OU’s partnerships with Professional Bodies, he manages a network of over 80 Associations, supporting their CPD needs for members and introducing the wide range of Open University professional development opportunities and online courses that Association members can use to aid their skills development. As part of his own CPD, he is studying for an OU Masters in Online and Distance Education.
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Mike Smith
Director
Red Page
Michael Smith has worked in strategic marketing for over 20 years. His career includes spells at law publishers Butterworths and Informa Publishing Group, where he was Group Marketing Director. Most recently he was Marketing and Business Development Director for the business publisher Kogan Page and now runs Red Page Ltd, a pricing and positioning consultancy with clients across the UK. Michael’s particular expertise is in branding, positioning, customer communication and strategic marketing planning. As Mike says, “price should be irrelevant. If people query your price, you’ve not done a good enough job of communicating or delivering your value.”
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William Thomson
Event Consultant
Gallus Events
After setting up an exhibition department for a commercial conference company in 2003, William has successfully reengineered the events departments at two of the UK’s largest financial services trade associations and Europe’s largest membership organisation. William has organised over 500 events in the UK and abroad. William consults for not-for-profit organisations that are looking to release the potential from their events. As a recognised industry trainer and author of "commercialising your not-for-profit events", William understands the need for a strategic approach to commercialisation and change.
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Tamlynne Wilton
Head, Conference Management Division
Foundation for Professional Development
With her expertise being project management, strategic and creative conceptualisation, business development, negotiation and marketing, Tamlynne found her niche as the Head of FPD Conferences and Special Events, creating and implementing fresh ideas and creative concepts.
Tamlynne is extremely passionate about business development as is evident in the way she channels her energy towards expanding FPD Conferences beyond South African shores. Along with her enthusiasm and optimism, the organisation is reaching worldwide standards and stature. Tamlynne is currently studying towards a BA degree majoring in psychology, sociology and international relations and has also obtained qualifications in Event and Conference Management, Travel and Tourism, negotiation skills and holds over a decade of experience in the industry, both locally and internationally.
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