| 08:30 | Refreshments & Exhibition |
| 09:00 | Congress Chair's Welcome |
| 09:05 | Keynote Address: Evolving Strategies: A vision of how associations can retain their relevance and members by Dame Helen Alexander |
| 10:30 | Refreshment and networking in the exhibition |
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| 11:15 | Increasing Sponsorship and Delivering Greater Exhibitions at Events | Operating more Commercially and Diversifying Income Streams | Successful Member Engagement and Retention for Federations and Trade Associations | Taking Social Media and User Generated Content to the Next Level |
| The most effective way to increase event profitability is through sponsorship and exhibitions. As budgets are under tremendous pressure, now is the time to be even more innovative with sponsorship packages and delivering successful exhibitions. This stream will outline how associations are finding new ways of attracting sponsors and exhibitors and ultimately increase event revenue. | Associations are continually under pressure to generate more revenue in order to enhance their offering to members. Operating like a commercial organisation will enable associations to effectively identify and put in place growth and expansion strategies and increase revenues. This stream will outline with successful case studies how not-for-profit organisations are operating more like commercial organisations. | Justifying membership dues at a time when national associations are striving hard to recruit and retain members is challenging, particularly when there are no regulatory matters to be taken to the EU/UN. This session will outline through successful case studies, how to justify the value of belonging to a federation or trade association as well as how to engage and involve members in activities, projects and the lobbying process. | Member associations have mostly embraced the use of social media within their communication strategies. The next step is to look at the use of creating an in-house platform vs. the use of the available platforms. This session will look at the pros and cons of each solution as well as how user generated content can enhance your members offering. |
| 12:55 | Lunch & Networking Break |
| 13:50 | Technology Forum |
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| 14:40 | Understanding how Regulations are Impacting Medical Association Events | Changing Governance Structure and Board Engagement | Keeping Members Engaged During the Lobbying Process | Live Autopsy: Dissecting User Generated Content at Association Conferences |
| Medical associations are extremely restrained in their activities around sponsors and exhibitors. This session is specifically designed for medical associations and will explain exactly what the regulations allow. Successful case studies will also show you how associations are being creative with sponsors are delivering revenues. | With the correct board structure and allocation of roles and responsibilities, associations can operate considerably more effectively. This session will address how to bring about a change in board structure and ensure board members buy into the need for specified roles and responsibilities as well as putting in place processes and procedures to enable fast and effective decision making. | | |
| 16:10 | Closing Keynote Panel: Achieving organisational and service excellence in the non-profit environment |
| 17:00 | Close |
